Quick answers about our services, estimates, scheduling and text messages.
You can book online through the scheduler on our home page, call us at (845) 545-7018, or send us a message through our contact form.
We serve homeowners in and around our local area. Contact us with your address or zip code and we’ll confirm whether you’re in our service area.
Call us right away. We’ll let you know the earliest available appointment and what you can safely do in the meantime.
Clear access to your indoor and outdoor units and your thermostat. If you know your system’s make, model or age, that helps too.
After we inspect your system, we explain what we found and give you a written estimate. No work begins until you approve it.
It depends on the system’s age, condition, repair cost and efficiency. We’ll walk you through both options honestly so you can decide.
We recommend a tune-up once a year for each system — air conditioning in spring and heating in fall. Heat pumps benefit from a check before each season.
Most standard filters should be checked monthly and replaced every 1–3 months, depending on the filter type, pets, and how often your system runs.
Only if you opt in by checking the SMS consent box on our form. We use texts for appointment confirmations, reminders, service updates and replies to your questions. Marketing texts are a separate, optional opt-in.
Message frequency varies depending on your appointments and requests. Message and data rates may apply.
Reply STOP to any message at any time. You’ll receive one confirmation and no further texts. Reply HELP for help, or contact us at [email protected].
No. We do not sell, rent or share your mobile number or SMS consent with third parties or affiliates for marketing purposes. See our Privacy Policy for details.
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